Terms and Conditions for Merrimentum
Effective Date: November 05, 2025
Contact Information: Merrimentum Email: info@merrimentum.com
1. Introduction
Welcome to Merrimentum, a marketplace dedicated to party planning, weddings, and related services. By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
2. Definitions
- “Seller” – A registered user who lists and sells products or services on Merrimentum.
- “Buyer” – A registered user who purchases products or services listed on Merrimentum.
- “User” – Any individual or entity using the Merrimentum platform.
- “Content” – All materials, including but not limited to text, images, graphics, videos, and other multimedia content, provided by users.
3. Account Registration
- Users must register to buy or sell products and services.
- Sellers must provide accurate business information and comply with all applicable laws and regulations.
- Buyers must provide valid payment information to complete purchases.
4. Terms for Sellers
- Product Listings: Sellers may list products and services related to party planning and wedding planning, including decorations, gifts, venue services, catering, photography, etc.
- Prohibited Listings: Sellers must not list prohibited items such as illegal substances, hazardous materials, or content that infringes on intellectual property rights.
- Compliance: Sellers must comply with all applicable laws, including consumer protection, data privacy, and marketing regulations.
- Pricing and Payments: Sellers are responsible for setting product prices. Merrimentum charges a commission fee for each transaction.
- Order Fulfillment: Sellers must fulfill orders promptly and ensure that products and services match the descriptions provided in the listing.
- Dispute Resolution: In case of disputes, Merrimentum will mediate to resolve the issue, but final responsibility lies with the seller.
5. Terms for Buyers
- Purchasing Process: Buyers can browse and purchase products and services listed on Merrimentum.
- Order Cancellations: Buyers may request order cancellations before the seller ships the item or before the service commences.
- Refunds and Returns: Refunds and returns are subject to the seller’s policy. Merrimentum may intervene in case of disputes.
- User Conduct: Buyers must not engage in fraudulent activities, post false reviews, or misuse the platform.
6. Intellectual Property
- All content provided by users remains their intellectual property, but by using Merrimentum, they grant the platform a license to display, distribute, and promote their content.
7. Limitation of Liability
- Merrimentum is not liable for any direct, indirect, or consequential damages arising from the use of the platform, including but not limited to loss of data, loss of revenue, or breach of contract.
8. Indemnification
- Users agree to indemnify and hold Merrimentum harmless from any claims, damages, or losses arising from their use of the platform, including violations of these Terms and Conditions.
9. Termination
- Merrimentum reserves the right to terminate or suspend any user account for violating these Terms and Conditions or for engaging in fraudulent or unlawful activities.
10. Amendments
- Merrimentum reserves the right to amend these Terms and Conditions at any time. Users will be notified of any significant changes via email or platform notification.
11. Governing Law
- These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of the platform will be subject to the exclusive jurisdiction of UK courts.
Return and Refund Policy for Merrimentum
Effective Date: November 05, 2025
Contact Information: Merrimentum Email: info@merrimentum.com
1. Introduction
Merrimentum is a digital marketplace offering digital products and services related to party planning and wedding planning. Due to the nature of digital products, all sales are considered final. Refunds are only provided in specific force majeure cases and are subject to dispute resolution as outlined in this policy.
2. Refund Eligibility
- Digital products and services are non-refundable once delivered or downloaded.
- Refunds will only be considered in the following force majeure circumstances:
- Product was not delivered or inaccessible due to technical issues on Merrimentum’s end.
- The purchased product was not as described or contained significant defects that prevent its use.
- Unauthorized transaction or fraudulent payment, provided it can be substantiated.
3. Dispute Resolution Process
- Refund requests must be initiated within 21 business days from the date of purchase by contacting the seller and Merrimentum Support.
- Buyers must provide evidence to support their refund claim, including order details, communication records, and product usage logs.
- The seller and buyer will enter into a dispute resolution process mediated by Merrimentum, during which Merrimentum will review all evidence provided.
4. Refund Processing
- If the dispute is resolved in the buyer’s favor, a refund will be issued within 21 business days to the original payment method (Visa or MasterCard).
- Merrimentum is not responsible for delays caused by the buyer’s bank or card issuer during the refund process.
- Refunds will not be issued for cases involving buyer’s remorse, change of mind, or dissatisfaction without substantive proof of product defect or inaccessibility.
5. No Return Policy
- Due to the digital nature of products, returns are not accepted under any circumstances.
- Buyers are encouraged to thoroughly review product descriptions, previews, and specifications before making a purchase.
6. Amendments to the Return and Refund Policy
Merrimentum reserves the right to amend this Return and Refund Policy at any time. Notice of significant changes will be provided to users via email or platform notification.
7. Contact Information
For inquiries regarding returns and refunds, please contact us at: Email: info@merrimentum.com
8. Governing Law
This Return and Refund Policy is governed by the laws of the United Kingdom and is subject to the jurisdiction of UK courts.
Privacy Policy for Merrimentum
Effective Date: November 05, 2025
Contact Information: Merrimentum Email: info@merrimentum.com
1. Introduction
Merrimentum is committed to protecting the privacy of its users in compliance with GDPR/UK GDPR, SCA, and PSD2 regulations. This Privacy Policy is regulated by and governed in accordance with the laws of the UK and outlines how we collect, use, disclose, and safeguard your personal information when you access or use our platform.
2. Data Controller
Merrimentum is the data controller for personal data collected through the platform. For any data protection inquiries, please contact us at info@merrimentum.com.
3. Data Collection and Usage
- Personal Information: We collect personal information such as name, email address, phone number, and payment information to facilitate transactions and communications.
- Transactional Data: Information related to orders, purchases, and sales is collected to comply with PSD2 and SCA requirements for payment processing and fraud prevention.
- Usage Data: We collect data on user activity, including IP addresses, device information, and browsing history, for platform optimization and security monitoring.
- Cookies: We use cookies to enhance the user experience, track user behavior, and analyze website traffic. Users can manage their cookie preferences via the browser settings.
4. Legal Basis for Processing
- Consent: We process data based on user consent for specific purposes, such as marketing communications.
- Contractual Necessity: Data is processed to fulfill our contractual obligations with sellers and buyers.
- Legal Obligation: We may process data to comply with GDPR/UK GDPR, SCA, and PSD2 regulatory requirements.
- Legitimate Interests: We process data to enhance platform security, prevent fraud, and improve user experience.
5. Data Retention
- Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Transactional data related to payments is retained in accordance with PSD2 and SCA guidelines for fraud monitoring and dispute resolution.
6. Data Sharing and Disclosure
- Third-Party Service Providers: We may share data with third-party service providers for payment processing, fraud detection, and order fulfillment.
- Legal Compliance: Data may be disclosed to comply with legal obligations, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction.
7. Data Security
- We implement industry-standard security measures to protect personal data from unauthorized access, loss, or misuse.
- Payment information is encrypted and processed in compliance with SCA and PSD2 requirements.
8. User Rights under GDPR/UK GDPR
- Right to Access: Users can request access to their personal data held by Merrimentum.
- Right to Rectification: Users can correct inaccurate or incomplete data.
- Right to Erasure: Users can request deletion of personal data, subject to legal obligations.
- Right to Data Portability: Users can request their data in a structured, machine-readable format.
- Right to Object: Users can object to data processing based on legitimate interests.
- Right to Restriction: Users can request restriction of data processing under certain conditions.
9. Payment Security (PSD2 and SCA)
- Merrimentum complies with PSD2 regulations by implementing secure authentication methods for payments.
- Payment data is encrypted and transmitted securely to prevent unauthorized access.
- Fraud detection mechanisms are in place to monitor suspicious transactions and ensure compliance with SCA requirements.
10. Updates to this Privacy Policy
Merrimentum reserves the right to update this Privacy Policy to reflect changes in regulatory requirements or business practices. Users will be notified of significant changes via email or platform notification.
11. Contact Information
For privacy-related inquiries, please contact us at: Email: info@merrimentum.com
12. Governing Law
This Privacy Policy is governed by the laws of the United Kingdom, and any disputes shall be resolved in accordance with UK law.
Payment Terms for Merrimentum
Effective Date: November 05, 2025
Contact Information: Merrimentum Email: info@merrimentum.com
1. Introduction
Merrimentum provides a secure and reliable payment system to facilitate transactions between buyers and sellers. By using our platform, you agree to adhere to these payment terms and conditions.
2. Accepted Payment Methods
- We currently accept payments via Visa and MasterCard only.
- All payments are processed through 3D Secure authentication to ensure the security and integrity of each transaction.
3. Payment Security
- All payments made on Merrimentum are protected using 3D Secure technology, ensuring an additional layer of verification for online card transactions.
- Payment data is encrypted and transmitted securely to prevent unauthorized access.
4. Transaction Fees
- Merrimentum may charge transaction fees to sellers for each completed sale. The applicable fees will be clearly outlined at the time of the transaction.
- Buyers are responsible for any charges applied by their card issuer, including currency conversion fees.
5. Refunds and Disputes
- Refunds are subject to the seller’s refund policy. Buyers must contact the seller directly to initiate a refund request.
- Merrimentum will facilitate communication between buyers and sellers to resolve disputes but is not responsible for the outcome of the dispute resolution.
6. Chargebacks
- Buyers may request a chargeback through their card issuer in accordance with the card network rules. Merrimentum reserves the right to suspend or terminate user accounts involved in fraudulent chargeback claims.
7. Payment Disclaimers
- Merrimentum is not responsible for any payment processing delays caused by third-party payment providers or card issuers.
- Users are responsible for ensuring that their payment information is accurate and up to date.
8. Amendments to Payment Terms
Merrimentum reserves the right to amend these payment terms at any time. Notice of significant changes will be provided to users via email or platform notification.
9. Contact Information
For payment-related inquiries, please contact us at: Email: info@merrimentum.com
10. Governing Law
These Payment Terms are governed by the laws of the United Kingdom and are subject to the jurisdiction of UK courts.
Cookies Policy for Merrimentum
Effective Date: November 05, 2025
Contact Information: Merrimentum Email: info@merrimentum.com
1. Introduction
This Cookies Policy explains how Merrimentum uses cookies and similar tracking technologies when you access or interact with our website and services. By using our platform, you consent to the use of cookies as outlined in this policy.
2. What Are Cookies?
Cookies are small data files that are placed on your device when you visit a website. They help to enhance user experience, remember user preferences, and provide targeted content.
3. Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the website to function properly and enable you to navigate and use its features.
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most frequently.
- Functional Cookies: These cookies remember your preferences and choices to improve your experience.
- Targeting/Advertising Cookies: These cookies are used to deliver relevant ads based on your browsing behavior and interests.
4. Third-Party Cookies
Merrimentum may use third-party cookies provided by service providers to analyze website usage and provide targeted advertisements. We do not control the operation of these cookies and recommend reviewing the privacy policies of the third-party providers.
5. Consent and Managing Cookies
- When you first visit our website, you will be presented with a cookie consent banner. You can accept or decline cookies as per your preference.
- You can also manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
6. Data Protection and Privacy
- Data collected through cookies is processed in accordance with our Privacy Policy, GDPR, and other applicable data protection laws.
- We do not store sensitive personal information in cookies, and all data is anonymized wherever possible.
7. Updates to This Cookies Policy
Merrimentum reserves the right to update this Cookies Policy to reflect changes in technology, legal requirements, or our business practices. Users will be notified of significant changes via a prominent notice on our website.
8. Contact Information
For any questions or concerns regarding this Cookies Policy, please contact us at: Email: info@merrimentum.com
9. Governing Law
This Cookies Policy is governed by the laws of the United Kingdom and is subject to the jurisdiction of UK courts.
ELIDIONEX LTD
Company number 16736106
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ